Terms of use

(Institutional version – GDPR compliance and applicable UK law)

Article 1 – Publisher identification and legal framework

The website accessible at zalinio.com (hereinafter the "Site") is operated by:

MSELUAD VENTURES LTD

Suite 3H, The Old Courthouse, Chapel Street,
Dukinfield, SK16 4DT, United Kingdom

Contact:
Email: support@zalinio.com
Phone: +33 4 12 38 05 99
Phone availability: Monday to Friday, 10am to 5pm

These General Terms of Use (hereinafter the "Terms") govern all relations between any user of the Site (hereinafter the "User") and the Company.

Any browsing of the Site implies full, complete and unreserved acceptance of these Terms and Conditions.

Article 2 – Purpose and nature of the services offered

The Site constitutes an e-commerce platform enabling the online purchase of physical goods .

The services are exclusively intended for consumers acting in a personal capacity .
The contractual terms relating to sales are governed by separate General Terms and Conditions of Sale.

The products offered are described in detail, including features and prices. Visual and descriptive elements are provided for illustrative purposes only and may contain minor variations without incurring any liability on the part of the Company.

Article 3 – Access methods and technical availability

3.1 Accessibility Principle

Access to the Site is free and open to anyone with an internet connection.
Connection fees remain the sole responsibility of the User.

Some features (including purchasing products, accessing order history) require the automatic creation of an account upon the first order.

3.2 Continuity of service

The Company implements reasonable means to ensure the Site is continuously accessible.

However, access may be temporarily suspended, particularly for:

  • technical maintenance;

  • updates;

  • security operations;

  • events beyond the control of the Company.

In the event of a prolonged interruption, Users will be informed as soon as possible.

Article 4 – Creation and management of the user account

4.1 Automatic creation

An account is generated upon validation of the first order. It allows, among other things:

  • purchase tracking;

  • access to transaction history;

  • the management of personal information.

4.2 Accuracy of information

The User guarantees that the data provided is accurate, complete and up-to-date.

Any consequences resulting from erroneous or incomplete information are the sole responsibility of the User.

4.3 Account Deletion

Account closure can be requested at any time via the contact form accessible on the Site.

The deletion is carried out subject to applicable legal retention obligations.

Article 5 – General Obligations of the User

The User agrees to conduct themselves in accordance with applicable laws and these Terms and Conditions.

He is specifically prohibited from:

  • disrupt or attempt to disrupt the operation of the Site;

  • fraudulently accessing computer systems;

  • extracting or exploiting any content for unauthorized purposes;

  • use false information;

  • infringe the intellectual property rights of the Company or third parties;

  • marketing access to the Site or products without prior authorization.

The User agrees not to contravene the provisions relating to computer offences provided for by applicable criminal legislation.

Article 6 – Security of identifiers

Usernames and passwords are strictly personal and confidential.

Any action performed from an account will be deemed to have been performed by its owner.

In case of suspected or unauthorized use, the User must:

  • change your password immediately;

  • inform the Company as soon as possible.

Article 7 – Intellectual Property

All elements comprising the Site (texts, visuals, graphics, logos, architecture, databases, etc.) are protected by intellectual property rules.

No implied license is granted.

Any reproduction, representation, adaptation or exploitation, in whole or in part, outside of legal exceptions, is prohibited without prior written authorization.

Access to the Site only grants a personal and non-exclusive right of use.

Article 8 – Company Liability

The Company strives to ensure:

  • the accuracy of the published information;

  • the reliability of services;

  • the technical security of the Site.

However, its liability cannot be invoked in the event of:

  • errors, omissions or inaccuracies;

  • direct or indirect damages related to the use of the Site;

  • data loss;

  • malicious intrusions;

  • of the presence of viruses or technical anomalies.

Hyperlinks to third-party websites are provided for informational purposes only. The Company has no control over their content and accepts no responsibility in this regard.

Article 9 – Suspension or restriction of access

In the event of a breach of these Terms and Conditions, including in the event of:

  • of fraud;

  • identity theft;

  • of any breach of Site security;

  • of illicit use,

The Company reserves the right to suspend or restrict access to the Site or the account in question, without prior notice.

Article 10 – Personal Data and GDPR Compliance

Browsing and using the Site involves the processing of certain personal data.

These treatments are carried out in accordance with:

  • to Regulation (EU) 2016/679 (GDPR);

  • to the applicable British provisions regarding data protection.

The data is collected for:

  • user account management;

  • the execution of transactions;

  • compliance with legal obligations;

  • securing systems.

The User has the following rights:

  • access ;

  • correction ;

  • erasure;

  • limitation;

  • portability;

  • opposition where applicable.

Full details are available in the Privacy Policy accessible on the Site.

Article 11 – Contact and Withdrawal Forms

The Site provides:

  • a contact form allowing any information request;

  • a specific form for withdrawal requests in accordance with legal provisions.

The Company strives to respond within reasonable timeframes.

Article 12 – Dispute Resolution

12.1 Attempt at amicable resolution

In the event of a dispute relating to the interpretation or execution of these Conditions, the parties undertake to seek an amicable solution prior to any legal action.

12.2 Mediation

In accordance with Articles L.612-1 et seq. of the French Consumer Code, the User may have recourse, free of charge, to a consumer mediator in the event of an unresolved dispute. The mediator's contact details will be provided upon request.

12.3 Jurisdictional Competence

In the absence of an amicable agreement or conclusive mediation, the competent courts located within the jurisdiction of the registered office of MSELUAD VENTURES LTD shall have sole jurisdiction.

Article 13 – Applicable Law

These Terms and Conditions are governed by British law.